Billing Terms & Conditon

Welcome to KODOMO. This Billing Terms and Conditions page outlines the policies related to billing, payments, and related procedures for purchases made on our Shopify-based store. By completing a purchase, you agree to the terms and conditions outlined below.

1. Billing Information
You must provide accurate and complete billing information, including your full name, billing address, phone number, and payment details.
Failure to provide accurate information may result in delays, non-fulfillment of orders, or order cancellation.

2. Payment Authorization
By providing your payment information at checkout, you:

Authorize KODOMO to charge the full amount for your order, including applicable taxes and shipping fees, to your selected payment method.
Confirm that you are authorized to use the payment method provided.

3. Payment Processing
Payments are processed securely through Stripe ensuring the highest standards of encryption and data security. Depending on your payment method:

Credit/Debit card charges will appear as KODOMO on your bank statement.
If you experience issues during payment processing, please verify your payment details or contact your bank for assistance.

4. Pricing and Taxes
All prices displayed on our website are in GBP.
Prices do not include applicable taxes, which will be calculated and displayed during checkout based on your shipping address.
For international orders, the customer is responsible for any customs duties or additional taxes imposed by their country.

5. Order Confirmation
After successfully placing an order:

You will receive an order confirmation email with details of your purchase.
Please retain this email for your records. If you do not receive an order confirmation, contact us at info@kodomos.co.uk

6. Refunds and Chargebacks
Refund requests are subject to our Refund Policy.
Unauthorized chargebacks will be investigated. If the chargeback is deemed invalid, KODOMO reserves the right to pursue legal action and report fraudulent activity to relevant authorities.

7. Billing Errors
If you believe there is an error in your billing statement or transaction:

Notify us immediately at info@kodomos.co.uk
We will investigate and resolve the issue promptly.

8. Changes to Pricing or Billing Terms

KODOMO reserves the right to:

Update or modify product pricing at any time without prior notice.
Change billing terms and conditions as necessary. Updated terms will be posted on this page.

 

9. Contact Information

Company Name: Kodomo

Phone: +44 7872123196

Email: info@kodomos.co.uk

Address: 7 Mackie Avenue, Stewarton KA3 5HE, United Kingdom

Thank you for shopping with KODOMO. Your satisfaction is our priority!